Unlock Your Best Hair: MEDULLA Launches Japan’s First* 30-Day Free Beauty Device Rental Service

kawaii haircare japan news

Experience Personalized Hair & Scalp Care with Zero Risk

MEDULLA, a prominent personalized haircare brand, has unveiled a revolutionary “Hair and Scalp Fitting Service” starting January 30, 2026. This pioneering service allows individuals to rent salon-inspired home care devices for a full 30 days without any upfront product cost, ensuring a perfect fit before purchase. This stands apart from traditional full-refund systems, as payments are only made if the products are deemed suitable after the trial period. This initiative marks a significant update in how consumers can approach beauty, offering a risk-free path to discovering their ideal hair and scalp regimen.

Tailored Programs for Your Unique Needs

The new service offers two distinct programs designed to address specific hair and scalp concerns:

  • Hair Fitting Service: This program includes a hair mask paired with an ultrasonic treatment device, the “Sonic Shine Pro (Black),” which helps to enhance the penetration of treatments. It also comes with the “Caviar Hair Mask Ultra Shine” (approximately one month’s supply/90g) to help improve hair texture.

  • Scalp Fitting Service: Focused on scalp health, this program provides a scalp recovery device, the “Scalp Air Shot,” along with the “Time Reverse Scalp Essence” (approximately one month’s supply/50mL) to promote healthy hair growth.

MEDULLA Product Lineup

The Philosophy Behind the Free Trial

MEDULLA’s commitment to being the No.1 personalized haircare brand drives this innovative service. The brand recognizes the universal challenge of determining a product’s suitability without trying it at home. With a core philosophy of providing the highest quality and results-driven experiences that are “always perfect” for each customer, MEDULLA aims to take responsibility for your hair. The introduction of this fitting service extends this commitment, allowing customers to truly feel the effectiveness of their home care devices before making a financial commitment. It’s a testament to their belief in their products, offering a tangible sense of assurance.

MEDULLA Fitting Service Explanation

How the Service Works

Customers can try the beauty devices at home for approximately 30 days. The product cost is 0 yen during this trial period, with only a separate shipping fee of 550 yen (770 yen for Okinawa and Hokkaido) required. If the devices are not returned within the trial period, the purchase is automatically finalized. This straightforward approach removes the pressure of an immediate purchase, allowing for a relaxed and thorough evaluation.

For more details and to apply for the service, please visit:
https://ec.medulla.jp/lp?u=ME_SSP_TRY_NX_1148_0_sety000506_n_0_sp_GDA_P001_01

MEDULLA’s Unwavering Commitment

MEDULLA’s message is clear: “We want to provide an experience that is ‘always perfect’ for you, offering the highest quality and results.” This dedication extends to their personalized haircare, where prescription exchanges are offered at no cost if a product doesn’t suit a customer’s needs. This brand is not just selling products; it’s promising a journey to better hair, ensuring that every step is taken with the customer’s satisfaction at its heart. “No more failed hair care. More for our customers.” It’s an inspiring call to action for anyone seeking reliable beauty solutions.

About MEDULLA

MEDULLA provides a personalized haircare program crafted through diagnosis and consultation. It is recognized as Japan’s first personalized haircare program*, offering optimal prescriptions, items, and usage methods tailored to individual hair types, concerns, and ideals. This bespoke approach ensures that each customer receives a truly unique and effective solution.

MEDULLA Shampoo Bottles

Official Website:
https://medulla.co.jp/

Company Information

This service is brought to you by Sparty Co., Ltd., headquartered in Shibuya, Tokyo. The company is dedicated to enhancing personal care experiences through innovative solutions.

Corporate Website:
https://www.sparty.jp/


Notes:

  • ※1: Based on internal research (September 2025)

  • ※2: Based on cumulative sales from May 2018 to December 2025

  • ※3: Refers to hair texture

  • ※4: MEDULLA’s highest quality to date

  • ※5: Separate shipping fees apply (550 yen, 770 yen for Okinawa/Hokkaido)

This innovative approach by MEDULLA, prioritizing customer experience and satisfaction before purchase, could set a new standard for the personalized beauty industry. It invites consumers to truly engage with their hair care, fostering a deeper connection with their routine and ensuring that every product genuinely fits their unique needs. As beauty becomes increasingly tailored, services like this hint at a future where confidence in your beauty choices is guaranteed from the start.

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